Mediation - MEDIATION AMSTERDAM

MEDIATION

Mediation entails entering communications with the party in dispute, together with a mediator. Mediation means that, with the help of a neutral mediator, you enter into a conversation with the party you are in conflict with.

What is mediation?

Mediation is the best way to resolve seemingly unsolvable disputes. It entails that, with the assistance of a neutral, impartial and independent professional (the mediator), parties enter into a dialogue with the people they are in conflict feel conflicted with; confidentially and voluntarily. For example: in case of difficult cooperation within a team, a lingering employment conflict with a supervisor, colleague or employee, or in case of business conflicts, concerning a customer, supplier or business partner. Mediation is more efficient, cheaper and less time consuming than a legal battle involving lawyers. Another important benefit: no further damage is done to relationships and reputations.

Our method
We are MfN-certified mediators. The MfN (Mediatorsfederatie Nederland) stands for professional quality and diligence. As legal mediators, we take on a pragmatic and empathetic approach. We are always on the lookout for the balance between the emotional impact of a conflict and the practical, rational aspects of the issue. It is our mission is to establish an open, respectful dialogue. Jointly We will jointly investigate options for the optimal and sustainable solution for to your conflict.

MEDIATION

The sooner you involve a mediator in case of conflict, resistance or irritation, the bigger the chance of success.

How can I use mediation?

Generally, mediation will be most successful when applied in the earlier stages of conflict, resistance or irritation.

Please contact us if:

You, as an employer or supervisor, find yourself starting to build a dossier on one of your employees.
You, as an employee, feel you are not being taken seriously, for example in case of illness or in your appraisal.
You, as a colleague, experience regular clashes or confrontations with one or more colleagues.
You, as a business partner, have the feeling that the cooperation with your partner is losing its chemistry.

Different roles may entail different signals, the above are just a few examples. Mediation is not always the best option, please call or email us for a confidential and free analysis of your specific situation. Before getting into mediation it is essential to check whether you:

are willing to listen and be open to the opinion of the other party.
agree that finding a solution is more important than having your own wishes fulfilled at all cost.

If you want to involve a mediator, it is important that the other side agrees to the mediation process. For some tips, check out the “How to get the other side at the table”. When in doubt if mediation is the right way to go, please do not hesitate to contact one of us by e-mail or telephone. Contacting us is free of charge, non-committal and if you prefer, you can remain anonymous.

MEDIATION

Sometimes mediation may be recommended or advised by a third party, such as the company doctor or case manager.

How to get the other side at the table

You are ready for mediation or dialogue guidance, but are the other involved parties as well?
Sometimes mediation will be advised by a company doctor, a case manager, an HR employee, a legal counsel or a judge.

If this is not the case, it is usually best to contact the other party and inform them them of your wish to involve a professional third party to help you restart or improve the mutual communication. We advise you do this through sending an email to enable the other party to consider the idea, acquire some background information and think it through. You can telephone them in a day or two to check whether your proposal is being considered acceptable.

In case it proves too difficult to contact the other party directly, we offer two options:

we work with you exclusively through conflict coaching
you opt for neutral dialogue guidance – read more here